Nanchang News (Reporter Li Xing) "I bought a 'Chinese medicine hair tea' to buy when they promise to take half a month if invalid, you can full refund, but also with me to send But I really took half a month when there is no effect, like a refund can not contact the business. "26, Jiangsu, Suzhou, Ms. Jia told reporters as a reporter.



Through the advertising website online shopping 720 yuan "hair tea"

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This year has more than 60 years old Jiangsu Suzhou Jia said that on November 27, she surfed the Internet a "Chinese medicine hair tea" advertising page. Due to the old sparse trouble, she was attracted to this ad, even when the customer service with the network chat. "The other side said that taking half a month to grow new hair, invalid is a full refund." Ms. Jia said, the other also promised to send a product with a "invalid refund agreement." Eventually, she spent $ 720 to buy a course of "hair tea".



Taking invalid contact not business



"Took half a month actually did not have the slightest effect." To this end, Ms. Jia call business calls to fulfill the promise of refund. "The other said that someone will contact me for a refund, but no one has contacted me." Ms. Jia said, after she repeatedly contact the business, no one answered the phone.



According to Ms. Jia provided "Chinese medicine hair tea" photo shows the name on the packaging is black handwritten text, in addition to the packaging without any text that seems to have a "three no" products.



Businesses provide address lines that are false



26, according to Ms. Jia to provide business address - Nanchang Bayi Avenue 602, the reporter went to the scene to verify and found that the number of lines is fictitious. Subsequently, the reporter also tried to contact the business by phone, but no one answered the number of calls.



Ms. Jia said she had reflected the matter to the Nanchang Trade and Industry Bureau, the current Trade and Industry Bureau has not given a specific treatment.



Lawyers remind not to believe web advertising



In this regard, Nanchang Dacheng law firm Xiong Hengming said that businesses such behavior is consumer fraud, consumers can complain and get the amount of goods purchased double compensation.



However, Ms. Jia mentioned for the business address is false, Xiong lawyers said the relevant departments through the IP address of the shopping site to find businesses, seizure of such sites. At the same time, Xiong lawyers to remind consumers to purchase online, through the authority of the site, do not believe in the general web advertising.